The Rubber Meets the Road Warrior
The Quiet Swing Bar inventor, Scott Thomas is what the hotel industry calls a Road Warrior. Over the past 19 years, he’s averaged 250 nights per year in hotels, racking up points and gaining insider’s insight into hotel operations.
Every morning, he’d be awakened by the sound of banging doors as guests flipped the bar to run down to the breakfast room and housekeeping associates kept the door ajar while they worked. In the afternoons, Scott and his colleagues would move between each other’s rooms as they collaborated on the project at hand. The banging was constant.
Being jolted from a sound sleep by the ear piercing ba-bang of metal on metal made Scott a grumpy (and tired) guest. Then he noticed the damage the locks did to the wall, the door and the door frame.
He spoke to the maintenance staff and confirmed that hotels spent thousands each year on swing bar related damage. He spoke to general managers who agreed that noise complaints impacted guest satisfaction scores. He noticed that they all considered the expense and aggravation part of the cost of doing business.
But Scott’s a problem solver by trade and he knew he could find a solution that would make everyone happy.
Two years and five engineers later, The Quiet Swing Bar with its patent pending rubber bumper system allows guests and staff to take advantage of the convenience of leaving a door ajar without disturbing other guests or damaging the door.
“Every hotelier I’d ever met agreed that the status quo was a problem, but they accepted it as a fact of life,” said Scott. “Sometimes it just takes someone from the outside to see what’s possible.”